Cookie Policy

What is a cookie?

A cookie is a simple text file that is stored on a user's computer (or mobile device) that is created when a user visits a website using a program called a browser (for example Internet Explorer, Firefox , Google Chrome or Safari).

A cookie isn't a program itself and doesn't actively do anything on a user's computer. A cookie cannot be used to identify a user personally but they do contribute to improving a user's experience of a website.

A cookie simply allows the website to read the contents of the cookie text file. The text file itself simply contains a unique identifier code; the site name and some digits and numbers.

Why are Cookies used?

Most websites will use cookies in order to improve the user experience by enabling the website to 'remember' the user, either for the duration of the visit or for repeat visits.

Cookies do lots of different jobs, such as:

• remembering what items a user may have added to a shopping basket or an itinerary as the user moves between pages on a website
• saving a user's preferences to allow them to customise a website
• measuring what users do on a website to ascertain which parts of a website are popular, how long they spend on a website, how often users return, where they come from etc

What Cookies are used by LearnPick?

Cookies are set by this website (first party cookies) but may also be set by other websites (e.g. You Tube, Google) that run content on the website's pages (third party cookies).

Cookies may be set to remember a visitor for the duration of their visit (session cookies) or to remember a visitor for repeat visits (persistent cookies).

Here are the standard cookies used by LearnPick:

First Party Cookies

Cookie Name : PHPSESSID

Issued by : LearnPick

Cookie type / purpose :Identification. These cookies identify a user, making it easier for them to use the dynamic features of the site without having to provide the same information again as they move from one page to another.

 

Cookie Name : cook_locationid

Issued by : LearnPick

Cookie type / purpose :used for storing default locationid for a visitor

Duration : One year

 

Cookie Name : maincityid

Issued by : LearnPick

Cookie type / purpose :used for storing main city id for a visitor

Duration : One year

 

Cookie Name : maincity

Issued by : LearnPick

Cookie type / purpose :used for main city name for a visitor

Duration : One year

 

Cookie Name : cook_popuplocset

Issued by : LearnPick

Cookie type / purpose :to check default locationid is set or not

Duration : One year

 

Cookie Name : country

Issued by : LearnPick

Cookie type / purpose :to set country for Learnpick.com

Duration : One year

 

Cookie Name : _ga

Cookie type / purpose :Google Analytics registers a unique ID that is used to generate statistical data on how the visitor uses the website

Duration : Two years

 

Cookie Name : __ar_v4

Cookie type / purpose :Associated with the DoubleClick advertising service from Google. Helps with tracking conversion rates for ads.

Duration : One year.

 

Cookie Name : _gid

Cookie type / purpose :Google Analytics registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Duration : 24 hours.

 

Cookie Name : _gat

Cookie type / purpose :Used by Google Analytics to throttle request rate.

Duration : Session.

 

Cookie Name : __utma

Cookie type / purpose :Google Analytics uses it to keep track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred.

Duration : 2 years.

 

Third party Cookies

Cookie Name : zte2095

Cookie type / purpose :Zendesk Customer Support uses it.

Duration : Non-persistent 'session' cookie (until the website browser is closed).

 

Cookie Name : _zlcmid

Cookie type / purpose :Used by ZopIM, who provide the technology behind Zendesk 'live chat' system for our portal. The _zlcmid cookie allows you to continue a chat with us as you view different pages on our site, or if you come back to the site later.

Duration : Non-persistent 'session' cookie (until the website browser is closed).

How do I disable cookies?

Each browser has different settings which allow a user to adjust their particular cookie permissions.

For Internet Explorer https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

For Firefox http://support.mozilla.com/en-US/kb/Enabling%20and%20disabling%20cookies

For Chrome http://www.google.com/support/chrome/bin/answer.py?answer=95647

For Safari (OS X) http://support.apple.com/kb/PH5042

For Safari (iOS) http://support.apple.com/kb/HT1677

For Android https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies